Team conflict management Case Study Example | Topics and Well Written Essays - 2500 words

Team conflict management - Case Study Example Some of these attribute cuts across the board for all the successful companies. Therefore, it is necessary for the management to understand them and ensure they instill them to the employees. A case of a web design company has been presented where a team is disintegrated. The team comprising of a graphic designer, a programmer, a usability expert, and a project manager are not in good working terms, hence the fate of the team lies on the balance. There are complains that some team members are not playing their roles effectively due to carelessness and lack of meeting the client’s needs. On the other hand, some of the team members have a view that others are being inconsiderate of their predicaments and situations. As a result, there is lack of cohesiveness within the team. These aspects hinder the productivity of the company. The company director has been concerned about the productivity of the team. This report is based on her concerns on the poor conflict management in the organization. Therefore, this report seeks to establish the cause of conflicts and the measures that the company can effect in order to ensure that the team in conflict gets to reconcile. In a ddition, future strategies of preventing conflict will be addressed as well as characteristics of successful team. A team is comprised of individuals with diverse thoughts and views. This diversity ensures that creativity and innovativeness is harnessed for the overall benefit of the team’s objectives. However, this is not always the case; diversity can be a source of conflict. For this reason, teams that have devised proper conflict management mechanisms are able to stand the torrents of conflicts. Conflicts between teams or team members can be caused perceived or actual aspects. Some of the cause of conflict is constructive while majority are destructive. These sources include; A

Case Study analysis Essay Example | Topics and Well Written Essays - 1250 words

Case Study analysis - Essay Example Therefore, the process selection as identified by the team’s recommendations; will assist the organisation in prioritizing solutions to the pre-existing problems. For example, the review team’s assessment of the Information Technology (IT) department shows that it’s current IT solution, GovSource; has many undesired implications which lengthen the recruitment process (Stake, 2006). The team also identifies the inefficient modes of communication which cause delayed feedback from the interviewee’s referees and to the applicants. The use of process selection will, therefore, help the organisation to prioritize between these problems allowing them to come up with a SMART plan to ensure their successful resolution. Meaning, the plan ought to be specific, measurable, attainable, realistic and time-bound. Process selection, therefore, proves to be advantageous to an organisation in the realizing of their set targets (Yin, 2009). 1.1.2 Process identification Proce ss identification entails the definition of the scope of business processes, for example, an analysis of the scope of Talent Seek’s recruitment process. ... These meetings prove helpful because they help relay the clients’ requirements to Talent Seek’s personnel. The preparation of application forms and advertising of the vacancy positions are an integral part of this phase. The scope of the second phase (actual recruitment and selection) covers the evaluation processes used to sort through the applicants. The applicants’ evaluations happen through a similar criterion during the evaluation phase. The scope of the second phase also covers the selection process, whereby, qualified candidates get selected to be offered Talent Seek’s clients’ requirements (Kane, 2008). The scope of the final phase (appointment) covers the final consultations between Talent Seek’s personnel and their clients, where introduction of the selected candidates occurs to the clients. It is in this stage that further negotiations between the recruits and their employers ensue, and, presentation of a formal employment offer ha ppens. In conclusion, process identification plays a key role in shaping the perspective of organisations. This is because it outlines the scope of the processes within the organisation. This allows personnel to understand their roles (Ashly, 2003). References Ashly Downey. (2003). Recruitment Process Improvement. New Jersey: Lee Moffitt . Kane, J. (2008, April 17 ,saturday). Recruitment Intelligence. Retrieved from Steps of the Recruitment Process and How to Identify Failure Points : http://www.ere.net/2010/05/10/the-steps-of-the-recruiting-process-%E2%80%A6-and-how-to-identify-failure-points/ Mikel J. Harry, R. S. (2006). Six Sigma: The Breakthrough Management Strategy Revolutionizing The World's Top Corporations. New York: Currency.